E-mail is a valuable mode of communication. It is now widely used in
academic, business and social settings. Thus, depending on your purposes,
the text of the email may be different.
Basic types
Email could be both formal and informal. The formal emails are used to
communicate in academic, official and business settings. On the other hand,
the informal emails are used to communicate in social setting like
communicating with friends, guests and so on.
Task 1
Some purposes of communication are given here. Categorize them if they are
formal and informal in the table below. One is done for you.
contacting friends communicating with teachers
requesting information applying for jobs/scholarships
inviting friends announcement of a cultural festival
Features of email
•It is generally brief.
•The salutation should be formal and informal depending on contexts.
•You do not need to write 'the date'
•You do not need to write the 'address of the receiver' but you have to
use the recipient's email ID.
•You do not need to write your complete address.
•You need not bother about signature.
Formal email
Formal emails are used in academic, official and business communication.
When you are writing a formal email, you must remember the following
things:
• You should write the email ID carefully.
• You should write the subject of your email briefly.
• Your language should be formal.
• Avoid contracted forms like 'it's, haven't' rather you should write 'it is,
have not', etc.
• Mention the purpose of writing very clearly.
• The salutation should be formal as
'Dear Head Master', 'Dear Sir', 'Dear Madam', 'Dear Mr. Choudhury', etc.
• Should have a formal closing such as 'your sincerely, your obedient',
etc.
• You may attach other files if needed.
TASK 2
Instruction: Suppose there is an ICT Club in your school. Yo
member of that club. Now write an email to the Headmaster of your school
for the membership.
Example of a formal Email
Informal email
Informal emails are mostly used in social communication like communicating
with friends, parents, relatives, classmates. It is also used for inviting a huge
number of people to join a festival, gathering, etc. Informal emails can be
different types depending of the purposes. However, the most common
features of informal emails are:
•You should write the email address carefully.
•Just write the subject of your email.
•Your language should not be formal.
•Generally contracted forms like 'it's, haven't' are widely used here.
•Mention the purpose of writing briefly.
•The salutation should be informal as 'Hello', 'Dear Karim', 'Hello
everyone', etc.
•The closing is informal like your son, your friend, love, regards etc.
•You may or may not (depending on situation) write your name.
•You may attach files if needed.
TASK-3
Instruction: Suppose you are writing an email to your friend for borrowing a
book.
Example of an Informal email
TASKS FOR PRACTICE
1. Suppose, you are the class captain. Now write an email to your classmates
requesting them to attend the annual sports of your school.
2. Suppose, you want to participate in the national debate competition this
year. Now write an email to the Head teacher of your school for permission.
3. Suppose, you want to participate in the local science fair. Now write an
email to the coordinator of the science fair to enlist your name.
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